CRUDS revolutionized incentive management for a top Indian food retail chain by developing a cloud-based KPI automation platform. The solution integrated with HR and CRM systems, enabling real-time tracking, accurate calculations, and 90% manual effort reduction across 1,900+ stores.
The company struggled with manual processes, delays in incentive payments, incorrect calculations, and a lack of interim visibility of KPI progress.
CRUDS created a designation-wise KPI model with real-time tracking via a mobile app and integration with HR and CRM systems for real-time data. Built with DevOps methodologies, the cloud-based solution enabled dissemination of guidelines and automatic calculations.
Reduction in Manual Efforts
Faster Incentive Publication
Fewer Calculation Errors
Store Managers Empowered
